Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or UK public holidays.
Shipping Times We ship internationally. Estimated delivery times are as follows:
- United Kingdom: 8–15 business days
- Europe: 10–18 business days
- United States & Canada: 10–20 business days
- Rest of World: 12–25 business days
Shipping Costs Free shipping on all orders over £X. Standard shipping rates apply at checkout for orders below this threshold.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll look into it right away.